Terms & Conditions

Welcome to Charleston Washing Professionals! These terms and conditions outline the rules and regulations for the use of our website, located at https://www.charlestonwashingprofessionals.com/, and our services. By accessing this website or utilizing our services, you agree to accept and comply with these terms. Please read them carefully.

Last Updated: 1/5/2024

1. Services:

1.1 Charleston Washing Professionals, located in Charleston, SC, offers professional exterior cleaning and pressure washing services for both residential and commercial clients.

1.2 The specific details of each service are outlined on our website or provided during consultation.

1.3 Our services are primarily targeted towards Charleston, SC, and the surrounding areas.

2. Appointments and Consultations:

2.1 Appointments for our services can be made online, by phone, or in person.

2.2 Clients may be required to provide personal information such as name, phone number, and email address for scheduling purposes. This information is collected and used in accordance with our Privacy Policy.

2.3 We request at least 24 hours' notice for cancellations or rescheduling. Failure to provide timely notice may result in a cancellation fee.

3. Payments and Pricing:

3.1 Payment is due at the time of service.

3.2 We accept various forms of payment, as specified on our website or in person.

3.3 Prices for our services are subject to change without prior notice.

4. Service Guarantee and Refunds:

4.1 We strive to provide the highest quality of cleaning services. If you are not satisfied with our service, please contact us within a specified period for a resolution.

4.2 Refunds or re-cleaning services will be considered based on our service guarantee terms.

5. Client Responsibilities:

5.1 Clients are responsible for providing access to the areas requiring cleaning and ensuring that the environment is safe for our staff.

5.2 Clients should inform us of any specific cleaning requirements or concerns prior to the service.

6. Privacy and Data Protection:

6.1 We are committed to protecting the privacy and confidentiality of our clients' personal information. Our Privacy Policy provides detailed information on how we handle this data.

7. Conduct and Behavior:

7.1 Respectful behavior towards our staff and other clients is expected at all times.7.2 We reserve the right to refuse service for any behavior deemed inappropriate or disruptive.

8. Intellectual Property Rights:

8.1 All content on this website, including text, graphics, logos, and images, is the property of Charleston Washing Professionals and is protected by intellectual property laws

9. Limitation of Liability:

9.1 Charleston Washing Professionals is not liable for any errors or omissions on our website or in promotional materials, nor for any downtime or loss of service due to technical issues.

10. Indemnification:

10.1 Users agree to indemnify Charleston Washing Professionals against any claims, damages, losses, liabilities, and expenses arising from their violation of these terms.

11. Links to Other Websites:

11.1 Our website may contain links to third-party websites. We are not responsible for the content or practices of these external sites.

12. Age Restriction:

12.1 Our services are intended for individuals who are the age of majority in their jurisdiction.

13. Severability:

13.1 If any part of these terms is held to be invalid or unenforceable, that part will be severed, and the remaining sections will remain in effect.

11. Links to Other Websites:

13. Severability:13.1 If any part of these terms is held to be invalid or unenforceable, that part will be severed, and the remaining sections will remain in effect.

14. Entire Agreement:

14.1 These terms constitute the entire agreement between the user and Charleston Washing Professionals.

15. Waiver:

15.1 Failure to enforce any right or provision of these terms will not be considered a waiver of those rights.

16. Feedback and Complaints:

16.1 We welcome feedback and will address any complaints effectively.

17. Emergency Situations:

17.1 In case of emergencies related to our service, please contact us immediately for assistance.

18. Charleston Washing Pros A2P Messaging:

18.1 As part of our service, Charleston Washing Professionals offers an SMS messaging program, which includes updates about special offers, deals, discounts, and services, as well as information relevant to your service appointments. You may receive these messages up to several times a week.

18.2 Opt-Out Option: You can cancel the SMS service at any time by texting "STOP" to the shortcode. After you send "STOP," we will send an SMS to confirm your unsubscription. Once confirmed, you will no longer receive SMS messages from us. If you wish to rejoin, simply sign up as you did initially.

18.3 Help and Support: For assistance with our messaging program, reply with "HELP" or contact us directly. Please note that carriers are not responsible for delayed or undelivered messages.

18.4 Message and Data Rates: Message and data rates may apply for any messages sent to you from us and from you to us. You may receive up to 7 messages weekly, with the possibility of receiving more messages in response to your interactions.

18.5 Privacy: For privacy-related concerns, please refer to our privacy policy: [Link to Privacy Policy].

18.6 Carrier Terms and Conditions: This messaging program is subject to the terms and conditions of your mobile carrier.

19. Modifications to Terms:

19.1 We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website.

20. Governing Law:

20.1 These terms are governed by the laws of the State of South Carolina.

Contact Us:

For any questions or concerns regarding these terms and conditions, please contact us.

Thank you for choosing Charleston Washing Professionals for your exterior cleaning needs!

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